Visibility
What it measures: How often your brand is mentioned in answers when people prompt ChatGPT and other AI models. Example: Your brand is mentioned in 79/100 answers for all prompts = 79% Visibility score Track visibility on 4 levels:- Aggregate (overall)
- For each AI model
- For each prompt category (Discovery, Alternatives, Competitors, Buying Prompts, Brand Research). Note that for prompts already mentioning your brand visiblity will always be high.
- For each individul prompt

Ranking / Position
What it measures: Where you rank when your brand is mentioned within a list of brands. In traditional search, ranking high matters for visibility. With AI answers, ranking matters less because users typically read the complete answer anyway. In this example below Singapore Airlines ranks nr 1 for the prompts “What are the best airlines for luxury travel”:
Sentiment
What it measures: Whether AI models describe your brand positively, neutrally, or negatively when they mention you. Keep in mind that AI models tend to avoid negative comments about brands, so most mentions will likely be positive or neutral in sentiment.